Frequently Asked Questions

We understand there’s a lot to consider when purchasing a new website for your business. Below are some of the most commonly asked questions. If you can’t find what you’re looking for please don’t hesitate to get in touch
I don't have any content for my website, can you help me?

We can help with creating content for your new business website. Each plan comes with a number of free stock images. Written content isn’t included in our plans, but we can provide this for an additional fee of £60 per page. Our written content is keyword-rich and focused around SEO. If this is something you’d like to include in your new website simply drop us a message once you’ve purchased your website package and we’ll be happy to help.

Do you use templates in your designs?
We don’t use templates. Each design is supplied to you first as a static design that is created just for your business. Once you’re happy with the static design, we’ll go ahead and build your website on WordPress based off this design.
What happens if I don't like the design?

Each design we create is bespoke to your business. We will supply you with a set of initial static designs, and you can feed back on your thoughts and any changes you require at this point. We will then work with you to ensure you’re completely happy with the final solution. Once you’ve signed off on the static designs, we will use these to build your website. If you decide you’d like to change the design after you’ve signed it off then that’s not a problem, however there will be an additional charge to do this depending on the amount of time it will take and complexity of the change you’ve requested. We recommend you spend some time checking over the static designs and that you only sign off on them once you’re completely happy with how they look.

What happens to my website when it's finished?

When your website is complete and you have signed it off, it will need to be hosted somewhere so it’s available for customers to see online.

There’s two options – you can host your new website with us by taking out one of our Hosting Plans, and we’ll handle everything from security to maintenance. Or you can choose to host your website elsewhere, in which case we will deliver your website as a zip file for you to download once complete. If you’d like us to migrate your website to a different hosting company then we can do that too for an additional fee of £50. Simply ask us when you sign off and we’ll get that set up for you.

Will my new business website be on Google Search results?

We do use SEO best practices and on-page SEO when creating your website. Once your website goes live, we will submit it to Google Search Console to be crawled and indexed. We also include Google Analytics within your website dashboard with each of our Hosting Plans. Appearing high in search rankings takes time after launch and is reliant on many factors. We offer ongoing SEO packages to help boost your website’s search ranking.

Who will I be dealing with throughout the process?
When you purchase a website with us you will be assigned your own UK-based professional designer. They will work with you from start to finish, and will be on hand via email for any questions you may have.
I already have a website, can I host it with you?

Yes, you can. We charge an initial fee of £75 to run a series of security and perfromance checks on your existing website. After the initial checks are complete you will receive a detailed report of any issues we find with your site along with a quote for us to fix them. Once the issues have been fixed we can enrol you on one of our Hosting Plans where we can continue to support your website.

Are you ready to reach more customers and grow your business?

About us

We're a web design and web development company in Merseyside who specialise in Wordpress and Woocommerce design and development. We offer a wide variety of solutions for small businesses, global enterprises and creative agencies.

Rates & Payments

We're available to work on both hourly and fixed rate projects. Our hourly rate is £35. Any bespoke contracts require an upfront deposit of 50%, with the remaining balance due 7 days after the final invoice is received. All our packaged websites are upfront payment only.